Before your transformation.

Complex color work is priced after reviewing your current hair, color history, length, density, condition, regrowth, pigment, desired result, product required, and the likely number of sessions. Submit your information through the consultation form for personalized guidance.

Color correction is generally priced by consultation because every starting point and corrective plan is different. You can learn more about the process on the Color Correction service section.

After reviewing your photos, history, and goal, Olena can recommend the appropriate service and provide preliminary pricing guidance. Final service details are personally confirmed before the appointment. Start your consultation to begin.

It depends on your starting color, previous chemical history, current condition, and desired level of lightness. Some transformations may be possible in one appointment, while others require a staged plan to protect hair integrity. See selected work on the Transformations page.

Inspiration photos help communicate your preferences, but the final result must be customized to your starting point, complexion, texture, condition, and maintenance goals. Olena will explain what is realistic during your consultation.

Hair integrity guides the service plan. Olena considers previous lightening, chemical history, visible condition, and what the hair can responsibly support before recommending a technique or timeline. Explore the service approach for more information.

Complete the consultation form with your contact details, current hair information, color history, desired result, preferred location, and clear photographs. Olena will review your request and respond through the agreed contact method.

Provide clear, recent photographs of your current hair in natural lighting, including the roots, lengths, and ends. You may also upload inspiration photographs that show your preferred color, tone, and dimension. Avoid filters or edited images.

No. Your submission is a consultation request, not a confirmed appointment. Olena first reviews your information, then personally confirms the recommended service, preliminary guidance, location, timing, and applicable appointment requirements. Please also review the Policies page.

The primary appointment location is at 1700 Park Avenue, San Jose, CA 95126. Appointments are requested in advance and personally confirmed. Visit the San Jose location page for location details and directions.

Yes, appointments may be available on select dates at 315 Sutter Street in San Francisco’s Union Square. Availability is confirmed during the consultation. See the San Francisco location page.

Yes. Select San Jose or San Francisco when completing the consultation form. Your preferred location and current availability will be reviewed before an appointment is confirmed.

Current appointment, preparation, rescheduling, cancellation, and service policies are available on the Policies page. Review them before confirming your appointment.

Contact Olena as soon as possible using your confirmed message channel. Any change remains subject to the current terms published on the Policies page. This FAQ does not replace those complete terms.

Any applicable booking requirement will be communicated before your appointment is confirmed. For the current approved terms, refer to the Policies page or ask during your consultation.