Appointment Information
Clear expectations. Personal confirmation.
This page explains how appointment requests, pricing, timing, consultations, preparation, and confirmation work. Final deposit, cancellation, rescheduling, and late-arrival terms are confirmed directly by Olena with your appointment details.
Before You Schedule
Clear information. A respectful experience.
Each appointment is planned personally according to your current hair, previous color history, condition, desired result, preferred location, and the time required. Reading these guidelines before requesting an appointment helps Olena provide a more accurate and thoughtful recommendation.
Requests and confirmation
Submitting the website consultation form or sending a WhatsApp message does not create a confirmed appointment.
Olena personally confirms availability, service direction, expected duration, location, preparation requirements, price range, and the final appointment details.
Consultation, pricing and timing
Major blonde transformations and corrective work cannot be responsibly priced without understanding the starting point.
Online prices are starting ranges. Final estimates depend on hair length, density, color history, condition, root regrowth, product requirements, and the agreed result plan.
Deposits and appointment security
Exact deposit requirements are awaiting confirmation from the client or agency and should not be assumed from this website.
Olena will communicate any approved booking requirement directly before the appointment is confirmed.
Cancellation, rescheduling and late arrival
If you need to cancel, reschedule, or expect to arrive late, contact Olena using your confirmed message channel.
Exact cancellation, rescheduling, response-time, deposit-treatment, and late-arrival terms are awaiting client or agency approval. No specific deadline, fee, penalty, or grace period is stated here.
Hair history and preparation
Share all permanent color, box dye, lightener, highlights, smoothing treatments, Keratin, Hair Botox, henna, mineral exposure, and known breakage.
Accurate history is essential for evaluating what your hair can safely support and whether the desired result may require more than one appointment.
Hair health and realistic outcomes
Hair health comes first. Olena does not promise that every major transformation or corrective result can be completed in one appointment.
The service plan may be adjusted if the hair condition or actual color history differs from the information or photos provided during consultation.
Important
Personal confirmation takes priority.
Your final appointment message from Olena is the controlling reference for your scheduled date, time, location, service, preparation, estimated pricing, deposit, and any appointment-specific terms.
Ask before paying or travelling if any detail is unclear.Before You Book
Good questions. Clear answers.
Why are some services available by consultation?
Major transformations and corrective work cannot be responsibly priced without understanding your current hair, previous color history, condition, and desired result.
What hair history should I disclose?
Share permanent color, box dye, lightener, highlights, smoothing treatments, Keratin, Hair Botox, henna, mineral exposure, and any known breakage or sensitivity.
When is my appointment confirmed?
Your appointment is confirmed only after Olena directly agrees on the service, date, time, location, duration, and final appointment details. Any deposit requirement must be separately approved and communicated by Olena.
Why are online prices only starting ranges?
Final pricing depends on hair length, density, history, condition, existing pigment, root regrowth, product required, and the amount of work involved.
Can every transformation be completed in one appointment?
No. Some results can be achieved in one appointment, while others require a staged approach to protect the condition and integrity of the hair.
What should I do if I need to change my appointment?
Contact Olena through your confirmed message channel. Exact cancellation, rescheduling, deposit, response-time, and late-arrival terms will be added only after client or agency approval.
Personally Reviewed by Olena
Ready to discuss your hair?
Share your current hair, complete color history, desired result, preferred studio, and ideal appointment timing.
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